Retningslinjer for angrerett
RETURNS & REFUND POLICY
We want you to love your MIJA jewelry. If you are not
completely satisfied with your purchase, you may
request a return within 30 days of receiving your
order, subject to the conditions below.
Return conditions
To be eligible for a return, the item must be unused,
unworn and in its original condition, including all
original packaging and tags. You must also provide
your order confirmation or proof of purchase.
Certain items may not be eligible for return where an
exception applies under applicable consumer law.
How to request a return
To request a return, please contact us at
hello@mijajewelry.com before sending anything
back. We will provide you with the return instructions.
Return address:
Bekkeveien 16 D,
Fjellhamar 1464, Norway
Return shipping
Unless the item is faulty or incorrect, the customer is
responsible for the cost of return shipping.
Faulty or incorrect items
If you receive an item that is damaged, defective or
different from what you ordered, please contact us at
hello@mijajewelry.com as soon as posible. We will
review the issue and provide an appropriate solution.
Exchanges
We currently do not offer direct exchanges. If you
would like a different item, you can return the original
item and place a new order.
Refunds
Once we receive and inspect your return, we will
process the refund to the original payment method.
Refunds will be issued in accordance with applicable
consumer law.
Right of withdrawal
For online purchases, consumers in Norway and the
European Economic Area may have a statutory right
of withdrawal. In Norway, the standard withdrawal
period is 14 days from receiving the goods. You do
not need to provide a reason for exercising this right.
This statutory right is separate from MIJA's voluntary
30-day return policy.
Contact
For questions about returns or refunds,
please contact: