Where do you ship?
We ship to Norway and the international destinations available at checkout. Shipping options and costs are shown before you place your order.
How long will delivery take?
Orders are usually prepared within 1–3 business days. Delivery time depends on the destination and service selected.
Can I track my order?
If tracking is available for your chosen service, we will email the tracking details after dispatch.
Can I change or cancel my order?
Email hello@mijajewelry.com with your order number as soon as possible. We will help if the order has not been dispatched. Your statutory withdrawal rights still apply where relevant.
Can I return a piece?
You generally have 14 days after receiving an online order to tell us you wish to withdraw. See our Returns & Refunds Policy for the process and any lawful exceptions.
What if my piece is damaged or faulty?
Contact hello@mijajewelry.com with your order number and details. We will help under your consumer rights.
Are natural pearls identical?
No. Natural pearls vary subtly in shape and surface. These differences are part of their character, and the piece you receive will match its product description.
How do I care for my jewelry?
Keep it dry when possible and avoid perfume, lotions, cleaning products and prolonged water exposure. Store each piece separately in a soft pouch and follow any product-specific care instructions.
How can I contact MIJA?
Email hello@mijajewelry.com. We aim to reply as soon as possible.